Our Satisfaction and Product Guarantee
Chrysome is dedicated to customer satisfaction! We want you to purchase with confidence everytime you shop at chrysome.com. We guarantee a delightful shopping experience by combining rock bottom pricing, product availability, excellent customer service. Chrysome Inc. is an Authorized Distributor for all products listed throughout the website. We strictly adhere to the Manufacturer Minimum Advertised Price (MAP) guidelines because we believe in the fairness of the marketplace and we value our suppliers that develop these policies. Additionally we believe in offering our customers the lowest price possible.
All of our listed products are in Brand New Condition and come with a full supplier's Warranty. Be aware that there are a great number of websites and individuals on the internet that sell products which are “grey market”, obtained through liquidation, knock-off reproduction or through other channels that are not authorized by the manufacturer’s distribution. Even though the item may be advertised as containing a manufacturer’s warranty, quite often the warranty is void because it is not sold through an authorized distributor. Rest assured that all of the products sold by Chrysome are NOT Refurbished, Used, nor liquidated.
We provide email and phone support, offer Premier Shipping on all orders within the US ensure products are properly packaged and keep customers informed of all stages of their order from start to finish. We can guide you through every step of placing an order whether by phone, fax, email or placed on the website. We will answer any and all your questions after you receive your products and will make sure that your purchase experience is exceptional.
We understand that sometimes a product does not perform to your expectations or is possibly flawed or defective due to manufacturing or damage in transit: you are covered for 30 days through our service oriented return policy. With all these benefits, we are able to still provide you with unbelievable prices.